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Issue with Adding YouTube URLs in the Platform

Avatar of Matthew F.Matthew F.
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Not sure if this is the correct place, but anyone else not able to add Youtube URLs? I pull up the YouTube section, but where it says "Paste URL," I can't (In fact, I can't paste the YouTube URLs anywhere). And then when I hand type it in, nothing comes up in the preview. I can get around this with an Embed, but it does seem like a bug. But even the embed is not coming up in the email newsletter (though it does on the web).

4 comments

  • Avatar of Joël C.
    Joël C.
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    And just copy/pasting the url directly doesn't work? Never had this problem... Have you tried another browser to validate?

  • Avatar of Matthew F.
    Matthew F.
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    Good point. Might be browser issue. I will try a different browser, and different computer. Thanks!

  • Avatar of Rachel E.
    Rachel E.
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    I was having this issue too. I guess you have to hit 'return' a couple of times to get it to embed.

  • Avatar of Alex
    Alex
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    I have a similar issue when I use Brave Browser. I have to switch over to Firefox to embed YouTube/TikTok URLs. If there is still a problem, try incognito mode.