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Improving Double Opt-In Email Delay for Better User Experience

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Hi all, Do you guys also face the issue of the double opt-in email taking 10+ min to arrive. It is obviously really bad user experience for the subscriber, for myself I usually spam my inbox as soon as I subscribe to something to confirm my email. How do you solve this?

  • Avatar of EJ W.
    EJ W.
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    It should happen immediately

  • Avatar of Kevin T.
    Kevin T.
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    I have tried with a few of my emails and some subscriber reported it as well unfortunately

  • Avatar of EJ W.
    EJ W.
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    Where are you located, and what is your inbox provider?

  • Avatar of Filipe P.
    Filipe P.
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    Hey Kevin, it happen to me aswell. Sometimes more than 10 minutes, I disable that feature because of that.

  • Avatar of Kevin T.
    Kevin T.
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    I am based in SG, using Gmail. But some of my members are from the US using Gmail / outlook