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Assistance Needed to Add Business Address in Email Footer

I don’t seem to be able to add my business address to the footer of my emails. Tried to do it but the option to go in and add an address just isn’t there? Any and all help would be appreciated.

18 comments

Bryan M.
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It's in settings. I'll grab a quick screenshot.
Bryan M.
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Go to Settings > Workspace Settings > Overview and it's under Global Email Footer Address.
Daniel W.
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Thank you for the advice but I just don’t seem to have the option to edit or add an address
Daniel W.
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Here is what shows when I go to my global email footer
Daniel W.
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This is what it shows when I go to the publication email tab
Bryan M.
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Weird. Yeah, you do not seem to have the little edit icon I have. I think you'll need to file a support ticket with Beehiiv about this.
Bryan M.
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Or EJ W. is there someone on here who could help Daniel W. more quickly?
EJ W.
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Are you an admin of that workspace?
Daniel W.
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Yes I am
EJ W.
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I'm in your account rn: https://app.beehiiv.com/settings/workspace/overview
EJ W.
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It's showing up like normal
Daniel W.
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Daniel W.
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Im not sure why it’s not showing up for me.
EJ W.
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yeah you are/were looking in the wrong place. Before modifying it at a publication level, you have to set it at the Workspace level, which is the link I shared
Daniel W.
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I’ve already tried that, that’s the issue both at the workspace and publication level I cannot add or edit the address.
Daniel W.
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EJ W.
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https://meet.google.com/hwn-xuzn-upd
EJ W.
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Got a sec