Come thrive with the Hiiv | beehiiv Community Icon

Assistance Needed to Add Business Address in Email Footer

·
·

I don’t seem to be able to add my business address to the footer of my emails. Tried to do it but the option to go in and add an address just isn’t there? Any and all help would be appreciated.

  • Avatar of Bryan M.
    Bryan M.
    ·
    ·

    It's in settings. I'll grab a quick screenshot.

  • Avatar of Bryan M.
    Bryan M.
    ·
    ·

    Go to Settings > Workspace Settings > Overview and it's under Global Email Footer Address.

  • Avatar of Daniel W.
    Daniel W.
    ·
    ·

    Thank you for the advice but I just don’t seem to have the option to edit or add an address

  • Avatar of Daniel W.
    Daniel W.
    ·
    ·

    Here is what shows when I go to my global email footer

  • Avatar of Daniel W.
    Daniel W.
    ·
    ·

    This is what it shows when I go to the publication email tab

  • Avatar of Bryan M.
    Bryan M.
    ·
    ·

    Weird. Yeah, you do not seem to have the little edit icon I have. I think you'll need to file a support ticket with Beehiiv about this.

  • Avatar of Bryan M.
    Bryan M.
    ·
    ·

    Or EJ W. is there someone on here who could help Daniel W. more quickly?

  • Avatar of EJ W.
    EJ W.
    ·
    ·

    Are you an admin of that workspace?

  • Avatar of Daniel W.
    Daniel W.
    ·
    ·

    Yes I am

  • Avatar of EJ W.
    EJ W.
    ·
    ·
  • Avatar of EJ W.
    EJ W.
    ·
    ·

    It's showing up like normal

  • Avatar of Daniel W.
    Daniel W.
    ·
    ·
  • Avatar of Daniel W.
    Daniel W.
    ·
    ·

    Im not sure why it’s not showing up for me.

  • Avatar of EJ W.
    EJ W.
    ·
    ·

    yeah you are/were looking in the wrong place. Before modifying it at a publication level, you have to set it at the Workspace level, which is the link I shared

  • Avatar of Daniel W.
    Daniel W.
    ·
    ·

    I’ve already tried that, that’s the issue both at the workspace and publication level I cannot add or edit the address.

  • Avatar of Daniel W.
    Daniel W.
    ·
    ·
  • Avatar of EJ W.
    EJ W.
    ·
    ·

    Got a sec