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How to Permanently Ban a Subscriber for Inappropriate Behavior

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How do I permanently ban a subscriber? (This person is sending me racist emails).

  • Avatar of EJ W.
    EJ W.
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    Are they resubscribing once you remove them?

  • Avatar of Sharon H.
    Sharon H.
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    This particular one hasn't yet, but one of the ones I'd removed earlier has - and there are two more I'm concerned about.

  • Avatar of EJ W.
    EJ W.
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    We don't handle anything with you actually receiving emails - you would have to block them in your email tool. If you DM me their email, I will have our DNC team block them across the ecosystem. Otherwise, if you go to their subscriber account, you can unsubscribe them.

  • Avatar of EJ W.
    EJ W.
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    That doesn't stop them from resubscribing, but the issue is more needing to block their emails to you

  • Avatar of Sharon H.
    Sharon H.
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    EJ W. I need to be able to manage this myself - unsubscribing isn't robust enough for some folks

  • Avatar of Sharon H.
    Sharon H.
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    Will DM you - thank you

  • Avatar of EJ W.
    EJ W.
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    What I'm saying is that whether or not they're subscribed or not, doesn't impact whether they can email and harrass you

  • Avatar of Sharon H.
    Sharon H.
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    Yes, I get it - I am reporting them in my email tool as well

  • Avatar of EJ W.
    EJ W.
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    Cool cool

  • Avatar of EJ W.
    EJ W.
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    Yeah, pass them my way, and we'll block them from the ecosystem. There's no tolerance for that

  • Avatar of Sharon H.
    Sharon H.
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    You ok for me to quote you on that? EJ W. (I posted about this on LinkedIn so it would be a good follow-up comment)

  • Avatar of EJ W.
    EJ W.
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    Yeah, sure