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Unable to Change Billing Plan Due to Payment Failure Issues

Avatar of Jennifer C.Jennifer C.
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my billing/payment failed (credit limit), it wont let me change to monthly instead of yearly?

2 comments

  • Avatar of Jennifer C.
    Jennifer C.
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    EJ W. Keyur P. anyone able to help w this 🥺

  • Avatar of EJ W.
    EJ W.
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    You have update/change the billing card if it fails. It's tought to get Stripe won't accept a card once it fails. I think if you manually re-enter the details it will work