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Troubleshooting Email Header Image Update Issues

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Help needed: I keep changing the image in the Email Header (in the new styling system), but it won’t actually update. Have tried choosing a new image from the library, and even copy-pasted the correct image’s URL into the URL box, but nothing changes. (Test email to myself shows it hasn’t changed.) What am I doing wrong?

  • Avatar of Matt G.
    Matt G.
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    Seems like this might be due to how old templates got imported into the new system? When I recreate the post from scratch (fun!), I can change that header image no problem.

  • Avatar of Joël C.
    Joël C.
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    I'm having similar issues... Changes not saving, etc. Especially in the header (I was playing with the byline)